Terms of Service

Effective Date: 01/01/2024

Welcome to Zona Physical Therapy (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, mobile application, and services, including SMS-enabled features (collectively, the “Service”). By using our Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use our Service. By using the Service, you represent and warrant that you meet these requirements.

2. Use of Service

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations.

You may not use the Service to send spam, abusive, fraudulent, or unlawful SMS messages.

You are responsible for all activity conducted through your account.

3. SMS Messaging

By providing your phone number, you consent to receive SMS messages from us for service-related purposes such as appointment reminders, scheduling updates, and other patient communications.

Message and data rates may apply depending on your carrier and plan.

You can opt-out at any time by replying “STOP” to a message or contacting us directly.

4. Privacy

We respect your privacy. Our collection and use of personal information, including phone numbers, is described in our [Privacy Policy](https://zonapt.com/privacy_policy).

5. Account Security

You are responsible for safeguarding your account credentials and for any activity under your account. Notify us immediately if you suspect unauthorized use.

6. Prohibited Activities

You may not use the Service to:

Send unsolicited or bulk commercial SMS (spam).

Harass, threaten, or impersonate others.

Violate applicable laws, including SMS and telecommunications regulations.

Interfere with or disrupt the Service.

7. Termination

We may suspend or terminate your access to the Service if you violate these Terms or misuse the SMS functionality.

8. Disclaimer of Warranties

The Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, Zona Physical Therapy is not liable for any indirect, incidental, or consequential damages resulting from your use of the Service.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms.

11. Contact

If you have any questions about these Terms, contact us at:

Zona Physical Therapy
4305 South Lee St. Suite 300
[email protected]
6787650909